Terms & Conditions

Thank you for choosing to visit organicmerchant.com.au

In our Terms & Conditions “us”, “we”, or “our” means Organic Merchant Pty Ltd, operators of this website. These terms of use govern your use of and access to this website.

Purchasing products or services on this website is restricted to individuals 18 years of age or older. Individuals below the age of 18 may have purchases made on their behalf by a parent or guardian.

Should we suffer any loss or damage as a result of a transaction entered into by a minor, we reserve the right to seek compensation for such losses from the parents or guardians of the minor who caused the order to be placed.

All products and services listed on this website are described to the best of our abilities and using the information available to us at the time.

Care is taken to ensure that this information is correct, but we cannot eliminate the possibility of human error in entry of information, incorrect information provided to us by suppliers or distributors or price changes due to fluctuations in the market. 

We do our best to match product images as best we can to the actual product, however at times images may not match the product exactly.

We reserve the right to change any information including but not limited to pricing, specifications, descriptions, or product names without notice.

All orders on this website must be pre-paid before fulfilment. All orders are placed in Australian dollars.

In the case that you pay for an order with your credit card / PayPay / AfterPay, we do not store your credit card number on our servers, however it may be retained by our payment gateway provider in circumstances where this is required.

In the case of offline payment, you will automatically receive an email containing all necessary payment information for the payment process. This payment process must be completed before your order can ship.

In cases where your payment for an order fails for reasons including but not limited to insufficient card credit, or cheque dishonour, we do not warrant that stock will be held until an alternate payment method is available or the original payment method made to function.

The information provided on this site is not to be used as medical advice, rather informational purposes only. Organic Merchant is not liable for any loss, damage, cost or expense incurred in or arising by any person relying on the information on this website or on any websites linked to this website.

Prices are displayed to visitors of this website (unless otherwise marked) including GST if applicable to the product, and in Australian Dollars.

Our website content is updated regularly, however sometimes our content may be out of date. This includes product pricing. We may cancel orders if a product price or any information is incorrect due to any errors that may occur. 

We may terminate at any time the use of customer accounts due to any misuse. You must not use, or attempt to use this website:

  • in breach of any applicable laws
  • to impersonate any person or entity
  • to solicit money, passwords, personal information or other property from any person or entity
  • to harm, abuse, harass, threaten, stalk, intimidate or offend any person or entity
  • to publish or facilitate publication of personal information of a third party without their consent
  • to publish or facilitate publication of material for which you do not have ownership, title, or consent from the owner or title holder to do so
  • to publish or facilitate publication of pornographic or offensive material
  • to publish or facilitate publication of material including viruses or other computer code, files, or programs designed to interrupt or damage the functionality of computer software or hardware
  • to publish or facilitate publication of advertising material for yourself or any other party without our express consent to do so

Breaching of these rules of conduct may result in termination of your access to this website and prevention of further access without warning or notice.

Organic Merchant owns all of the material on the site, and in some cases a third party. We ask that you do not copy, modify, transmit, reproduce or distribute any material from our site, except to the extent permitted by law. If you wish to use the content in any way, we ask that you please get in touch via info@organicmerchant.com.au.

Organic Merchant may change part or all of the Terms and Conditions at any time. The most current Terms and Conditions will always be posted on the website.

Your use of this website is undertaken at your own risk. To the extent permitted under the Trade Practices Act 1974 and other relevant legislation, this website and all information, content, materials, products and services included or otherwise made available are provided on an ‘as is’ basis, unless otherwise specified. We make no representations or warranties of any kind, express or implied, as to the accuracy of information on this website.

By continued use of this website, you agree that we will not be held liable for any damages of any kind arising from the use of this website or from any information, content, materials, products or services therein, unless otherwise specified in writing.

In the case of goods or services supplied or offered via this website, our liability will be limited to the amount paid by yourself (excluding any shipping and/or handling charges) for those goods and services.

Under no circumstances will we be liable for any direct, indirect, incidental, consequential or other damages resulting from the purchase, delivery, use, or return of any product or service purchased from this website beyond the value of the item purchased, including but not limited to loss of profits or interruption to business.

These terms shall be construed in accordance with and governed by the laws of New South Wales, Australia. You consent to the exclusive jurisdiction of the courts in New South Wales to determine any matter or dispute which arises under these terms.

While we make every reasonable effort to ensure that the website is available and fully operational at all times, we do not make any representation or warranty that your access will be uninterrupted or error free. Your access to this website may be suspended without notice in the case of system failure, maintenance or repair or any reason beyond our control.

We reserve the right to change or discontinue any feature or service on the site at any time without notice.

We reserve the right to terminate your access to this website and prevent further access without warning or notice in response to breaches of this policy by yourself, breaches of any applicable laws, or suspicious activity.