OM Organic Merchant Loose Leaf Tea

  • ABOUT
  • LOOSE LEAF TEA RANGE
    • NATUROPATHIC TEAS
    • AUSTRALIAN NATIVES
    • GREEN & BLACK TEA
    • ICED TEA
    • SWEET & FRUIT TEAS
    • CHAI & SPICED TEA
    • DIGESTIVE TEAS
    • PREGNANCY & WOMEN’S TEA
  • GIFT SETS
    • Australian Native Botanicals Gift Box
    • Wanderlust – teas of the world
    • Soul Seeker Tea Gift Set
    • Wellness Tea Gift Set
    • Iced Tea Gift Set
    • Spice It Up Tea Gift Set
    • Cool, Calm & Collected
    • Bud, Blossom & Bloom – for moms-to-be
  • TEAWARE
    • Teapots
    • Teapot Warmer
    • Tea Infusers
    • Glass Tea Cups
    • Iced Tea Jug
  • Cacao Infusions
    • Sex Dust – Maca, Cacao and Rose
    • Soothe Dust – Turmeric Cacao
    • Spark Dust – Mushroom Cacao with Reishi
    • Shine Dust – Roasted Chicory / Dandelion Cacao Tonic
    • Spirit Dust – Cacao and Cinnamon
  • STORE
  • STOCKISTS
    • BECOME A STOCKIST
    • FIND A STOCKIST
    • WHOLESALE LOGIN

Shipping & Delivery

Shipping

Orders over AU$70.00 are eligible to receive free shipping within Australia, and where applicable, will be sent with Fastway Couriers. Free shipping has to be selected at checkout by the purchasing user. Failure to select free shipping results in being charged the normal shipping fee as outlined below. In this case Organic Merchant does not refund the shipping charge, nor compensate the purchasing user in any way.

If you require your parcel to be delivered to a PO box, we will ship it with Australia Post as other delivery services do not deliver to PO boxes.

Orders under AU$70 will be a charged a shipping fee of AU$9.00 + GST.

For international shipping, please contact us to receive a quote. In case you have an international address and select standard shipping at checkout without previously contacting us, we may cancel your order without notification if the costs significantly outweigh the standard shipping price. In that case the full amount would be refunded.

Our average turn around time for online orders is 3 business days, but it might be up to 10 business days depending on stock availability. Please take into consideration that we hand-assemble all products. Thank you for your understanding.

Delivery

The majority of our parcels are sent via courier, Fastway or Couriers Please, booked through Sendle. In the event that the courier does not deliver to your postcode, if your address is a PO box, or you are located in a remote area, your package will be sent via Australia Post. Please note that Australia Post orders are processed more slowly than courier and are automatically assigned as authority to leave at your address. Parcels weighing less than 500g (e.g. 1-2 products) are also assigned authority to leave automatically.

If you are not home during business hours, a good alternative to ensure you receive your parcel promptly is to arrange it to be sent to your work address. If you write in the notes section “Authority to Leave”, your parcel can be left in safe place and you will not need to arrange collection if you are not at home to accept the delivery.

Please note that the option of “Authority to Leave” (no matter whether filled into the notes section by you or automatically assigned as described above) is not covered by insurance, meaning you will not get a refund in case the parcel is lost as this is beyond our control.

If you are not at home to accept delivery, a collection notice will be left. Please contact us if you do not receive a collection notice.

INFORMATION

  • CART
  • CONTACT
  • SHIPPING & DELIVERY
  • REFUND POLICY
  • TERMS & CONDITIONS
  • MATERIA MEDICA

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Get in touch:

info@organicmerchant.com.au 0412 354 054

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